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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carter Koontz

March 12, 2024

5  out of  5 rating by Carter Koontz
"Shana Walker is an exceptional agent that goes above and beyond for the people she represents. She is our go to lady with any insurance needs or questions. Extremely responsive, professional but also personable enough to just have a down to earth conversation with. She finds a plan that works for you and your needs. If you’re looking for a good agent who’s going to do more than just talk the talk then Shana Walker is your go to. From just getting your first insurance plan until well into your retirement!"
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Dyanne Brown

February 28, 2024

5  out of  5 rating by Dyanne Brown
"I called Amy Shelton State Farm in search of a new homeowners policy one hour before they closed. I had the pleasure of speaking with Ms. Shana. All I can say is, if all their staff is like her then you have found the right place. Ms. Shana’s customer service went above and beyond anything I have ever experienced with an insurance company. Prior to calling and speaking with Ms. Shana at Amy Shelton State Farm, I called one of the competitor insurance company’s and they gave me a long task to provide to them and to reach out to them by email. It was very discouraging after I hung up with the other company to have to provide information by email with still so many questions. So, I decided called the next number on the list, which was Amy Shelton State Farm. I got Ms. Shana, who stayed on the phone with me as long as took to find the right policy needed and answered all questions that I had. Before we hung up, the policy was complete. She made the experience of finding a new policy painless. Thank you Ms. Shana for your knowledge & patience of knowing what I needed when finding a new policy. What a great experience I received from Ms. Shana of Amy Shelton State Farm. You Rock! Happy Customer D Brown"
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Sharon Bell

February 28, 2024

5  out of  5 rating by Sharon Bell
"After calling around looking for car insurance quotes, I had the pleasure of speaking to Shana Walker, a top notch insurance agent! Ms Walker is a very professional agent who found me the full coverage car insurance that I needed at an affordable cost. Ms Walker, because of your excellent customer service skills, and lovely character I’ll highly recommend anyone needing insurance to call Amy Shelton State Farm Insurance FIRST. Ask for Shana Walker you won’t regret it! Thank you so much!!! Your happy Customer"
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John Sanders

January 30, 2024

5  out of  5 rating by John Sanders
"Very professional and down home atmosphere; the customer is immediately met with non threatening environment, which could make them ill at-ease. I love her staff they’re great!"
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Patsy Lynn

December 27, 2023

5  out of  5 rating by Patsy Lynn
"I have been with State Farm many years and would never change. My agent and her staff are SO good at what they do. Always very polite and help me any time I have an issue or if just a question. Brynn is GREAT and always ready to help you and answer all my questions. I bundled my home and auto and saved 17% so very happy with the savings but Mostly the service. Amy is the best when you need her in your corner too if you run into a problem.when I had a claim with my car No issue at all just very quick to help and get me back up and going. If you need a great agent call Amy Shelton at State Farm."
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Roger Bell

December 12, 2023

5  out of  5 rating by Roger Bell
"Always very helpful! We’ve been with Amy since she started the agency, very satisfied. Great staff that takes the time and goes the extra mile to solve any issues."
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Tierrah Little-Easley

December 8, 2023

5  out of  5 rating by Tierrah Little-Easley
"Mrs. Shana here is A-MAZ-ING! From being personable, forthcoming, honest, and caring, she will forever be my first choice for insurance on my life, home, and auto..."
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Jasmine Reed

December 7, 2023

5  out of  5 rating by Jasmine Reed
"Wonderful experience, helped me out tremendously:):)"
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R B “The Reverend” Langston

December 5, 2023

4  out of  5 rating by R B “The Reverend” Langston
"Shana is great."
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Daniell Krueger

December 1, 2023

5  out of  5 rating by Daniell Krueger
"Shana was so helpful and understood our needs. Great prices and great service."
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Clinique Moore

November 27, 2023

5  out of  5 rating by Clinique Moore
"Brittney was a joy to work with. She was able to get my husband and I the insurance we needed at an afforadable price pretty quickly. She was super nice and she was able to answer all of my questions. If you are looking for aforadable car insurance, this is the best place. Ask for Brittney."
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Nikki Pickard

November 2, 2023

5  out of  5 rating by Nikki Pickard
"I always have an amazing experience with Kayleigh at Amy Shelton’s office! The customer service is always top-notch, and exceeds my expectations."
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Britney Watson

November 2, 2023

5  out of  5 rating by Britney Watson
"Brittany was very wonderful she answered all my questions and was very helpful with everything 😊"
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Donna Smith

November 1, 2023

5  out of  5 rating by Donna Smith
"Staff are very courteous, detail oriented, knowledgeable & want to help. They’ve resolved many issues for me within just a few minutes of my phone call to them. Highly recommend!"
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Kim Triplett

November 1, 2023

5  out of  5 rating by Kim Triplett
"Very great experience…Thanks for taking the time out to help us out with the insurance we really appreciated it. This is exactly what we needed. Thanks again"
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Dee Dee Harper

October 31, 2023

5  out of  5 rating by Dee Dee Harper
"Great company to work with! Shanna is wonderful!"
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Kayla Ewing

October 27, 2023

5  out of  5 rating by Kayla Ewing
"Shana Walker are very helpful and hilarious, but she’ll get the job done.. I love her and State Farm employees💙 well done‼️"
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Carey Chunn

October 27, 2023

5  out of  5 rating by Carey Chunn
"Super friendly people that work there and they have always made sure they take care of us!"
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Laverne Jones

October 26, 2023

5  out of  5 rating by Laverne Jones
"Amy Shelton has a very beautiful spirit. She’s very professional and she really cares about her customers."
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Shan Carter

September 29, 2023

5  out of  5 rating by Shan Carter
"Brittany is the absolute best! She goes over and beyond to meet your needs!!!!"
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Ebony Davis

September 23, 2023

5  out of  5 rating by Ebony Davis
"I worked with Brittany on getting my insurance. She was very kind and very patient with me. Anything that I needed to know you was able to answer without hesitation. Also my price rating was in my range with State Farm so I do recommend 10/10"
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Kyle Paige

September 21, 2023

5  out of  5 rating by Kyle Paige
"Brittney Brown is my go to representative for all things insurance! I have followed her from another office and will continue to utilize her for my insurance services for years to come. Great customer service and always pushes to get me the best rates! Have insured multiple high performance vehicles for half the price other insurance companies quoted me. Call and ask for Brittney!"
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Dona Nowland

September 21, 2023

5  out of  5 rating by Dona Nowland
"Kayleigh Woodard is extremely knowledgeable and helpful. Her sunny personality makes doing business with Amy Sheltonʼs State Farm a joy."
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Maya McDonald

September 20, 2023

5  out of  5 rating by Maya McDonald
"Great experience and they were very friendly 😊"
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Tasha Williams

May 31, 2023

5  out of  5 rating by Tasha Williams
"Amy Shelton’s State Farm is one of the best insurance companies I’ve been with me and my husband love the family atmosphere and warmth that each employee shows they are angels to work with I would recommend this company to anyone who’s looking for insurance. They will call to make sure everything is okay and wish a happy birthday with a card in the mailbox to show their appreciation 😊 it’s been a time or two they have stayed a few minutes after hours to help with my needs for a customer"