Reviews
State Farm® Agent Amy Shelton
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Kaytee
November 9, 2026
"I had very friendly and beyond helpful service. Shana helped find me the best rates for what I needed and very quickly! Im so pleased with my experience"
We responded:
"Thanks so much for the amazing review, Kaytee! We really appreciate your support here in Columbus. Just reach out anytime if you need us - we’re here for you. "
Raven Phinizee
November 4, 2026
"I love this office! Shana was so great and knowledgeable about all of the products. I highly recommend this agent."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Tim Cox
November 3, 2026
"Amy's team provided me immediate service to quote my Auto & Homeowner coverage, complete my application, and get my policies issued at a considerable savings."
We responded:
"Thank you so much for the 5 stars, Tim! We truly appreciate your feedback and are always happy to help whenever you need us. "
Bhargav Prajapati
October 14, 2026
"I got a really good price and the service was very good, thank you."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team and look forward to helping you in the future. "
Linda Williams
October 13, 2026
"I had initiated a call to request information; Britney answered all my questions and helped me feel comfortable about switching to State Farm. The transition has been extremely smooth. I am confident recommending Amy Shelton Stae Farm!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful review! We’d love to help anytime you need us!"
Mike Rathbone
October 6, 2026
"Great service."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Chester Richardson
October 2, 2026
"Shana Walker is a great person. She is knowledgeable and efficient."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we have you as a happy customer!!"
Quanyia Simeona
September 15, 2026
"Great customer service and was very easy to understand"
We responded:
"Thanks so much for the amazing review, Quanyia! We really appreciate your support. Just reach out anytime if you need us - we’re here for you. "
Caroline Jackson
September 3, 2026
"Shana Walker was a pleasure to work with. She is helpful and kind. I highly recommend her."
We responded:
"Thank you so much for the 5 stars, Caroline! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Darius Kennard
August 28, 2026
"Shana Walker is phenomenal. Very dedicated and hardworking."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Connie Getz
August 21, 2026
"Wow what a refreshing experience to deal with Ms. Shana at Amy Sheldon’s office. She was very helpful, knowledgeable and helped with moving our insurance a wonderful experience. We highly recommend them."
We responded:
"Connie, thank you for the GREAT review! We’re always here to support you with your insurance needs. "
Cece Hairston
August 18, 2026
"Mrs. Shana was sweet & helpful"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
LaTonya Evette
August 13, 2026
"When I say took her time to make sure I had the coverage I needed SHE DID THAT!!! Never did I have to check back in with her because she made she she reached out to me to take care of my needs. Would refer her 10 times over!!!!"
We responded:
"Thanks so much for the amazing review, LaTonya! We really appreciate your support. Just reach out anytime if you need us - we’re here for you. "
Lamarcus Bush
August 11, 2026
"Shana Walker was awesome and very professional in meeting my insurance needs!! Great Job!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Joshua Call
August 11, 2026
"Brittney Corbell has helped me out tremendously with my coverage. Highly recommend her and let team."
We responded:
"Thank you so much for the 5 stars, Joshua! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Ashton Ray
July 31, 2026
"Can't say enough what a blessing Amy and her staff have been! They have saved me lots of money and do it all while sharing the light of Christ. Truly beautiful loving people!"
We responded:
"Wow - thank you for the amazing review! It means a lot to our team to know you had such a great experience with us. We are here to help!"
Eric Edmonds
July 29, 2026
"Brittney Trimm was very easy to communicate with and very accommodating. Process only took minutes to get home and auto insurance set up and taken care of. Look forward to working with Brittney and Amy and State Farm for a long time"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. We look forward to helping you for a very long time!"
Bailey Beaird
July 17, 2026
"Brittney did an exceptional job helping me get the best rate for my car! She was very easy to communicate with and I highly recommend State Farm!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
William Ray
July 9, 2026
"Very quick & helpful regarding my insurance needs. 5 stars from me."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are glad to know you had a positive experience with our team. Please do not hesitate to contact us if you need anything."
Christopher Berry
July 8, 2026
"Brittany corbell was helpful and easy to deal with on my car insurance policy"
We responded:
"Thank you for the amazing review, Christopher! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Thank you for choosing our office!!"
INDIA THOMAS
June 29, 2026
"Brittney Corbell provided excellent customer service from start to finish. She was knowledgeable, professional, and took the time to answer all of my questions. She made the entire process easy and stress-free. I truly appreciate her dedication and highly recommend her to anyone looking for outstanding service. Thank you, Brittney!"
We responded:
"Thank you so much, India, for your wonderful review! We’re thrilled to hear that Brittney Corbell provided excellent customer service. It’s great to know she was knowledgeable, professional, and took the time to answer all of your questions.
We truly appreciate your kind words and recommendation. Thank you again for choosing us!"
Paula Adams
May 11, 2026
"I received a call from Britney Timms saying she wanted to do a quote. I told her the same thing I always said when reps would call. "If you can beat my current rate which is pretty low, we can talk." I was absolutely surprised when she quoted a better policy saving me almost $20 per month!
I had to wait a couple of weeks to take advantage of the offer because of my meager budget but she walked me through all of the how to do its without losing insured time.
I am happy to give her a 5 star rating for her knowledge and great customer service."
We responded:
"Thank you so much, Paula, for your review! We are thankful for you and look forward to helping you for years to come!"
Christopher Horton
March 25, 2026
"Really nice and courteous"
We responded:
"Thanks, Christopher, for the great review! We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or if you need assistance."
Tina Peoples
March 13, 2026
"I had the best experience with Brittney Trimm !!! She took care of all of my insurance needs. She was very kind and respectful. If you need insurance this is the place to go. I would recommend them to anyone!!"
We responded:
"Thank you, Tina, for choosing us and leaving such a great review! We're thrilled that you had a great experience. We'll be sure to share your experience with Brittney and the rest of our team members as inspiration! It was a pleasure to serve you."
Rachel Milstead
March 13, 2026
"Nice folks! Timely responses & help with questions.know what they are doing!"
We responded:
"Hi Rachel, We are grateful and appreciate the time you took to leave your review. We are happy to know that our team has been able to provide great service for you. We'll be sure to share your experience with the rest of our team members! Please let us know what we can do for you in the future."