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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wayne Britain

September 26, 2025

5  out of  5
rating by Wayne Britain
"Sweetie pie good to her coustermers"
We responded:
"Thank you, Mr. Wayne, for your kind words! We're glad to hear that you found our team to be attentive to our customers. We strive to provide exceptional customer service. We truly appreciate your support and look forward to serving you again soon!"
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Darrell Winters

September 19, 2025

5  out of  5
rating by Darrell Winters
"Brittney was so helpful & patient as we worked through the process of home & auto insurance setup. She made it so easy. I highly recommend them & would definitely use them again."
We responded:
"Thank you, Darrell, for your kind words and positive feedback! We're thrilled to hear that Brittney provided helpful and patient support throughout your home and auto insurance setup. At Amy Shelton State Farm, we strive to make insurance easy and stress-free for our clients. Your recommendation means a lot to us, and we look forward to assisting you again with all your insurance needs—whether it's home insurance, auto insurance, or any other coverage."
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Loventrice Walker

September 18, 2025

5  out of  5
rating by Loventrice Walker
"Customer service was A1..Brittney Corbell was wonderful! She was patient, thorough, and honest. She made the process seamless"
We responded:
"Hello Mrs. Loventrice, Thank you so much for your wonderful review! We’re thrilled to hear that Brittney C provided and made your insurance process seamless with her patience, thoroughness, and honesty. We truly appreciate amazing customers like you and look forward to serving you again with the same dedication and care in all your insurance needs!"
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Franklin Richardson

September 12, 2025

5  out of  5
rating by Franklin Richardson
". 5-Star Review for Britney Corbell Outstanding Insurance Agent I can't say enough great things about Britney Corbel! She truly went above and beyond to help me find auto insurance for my wife at the very last moment. Not only did she come through when time was tight, but she also worked around my schedule and even helped me while I was at work — making the entire process smooth and stress-free. Britney didn’t just meet expectations — she beat them. She found us the best rates, explained everything clearly, and made sure we were fully covered with no surprises. Her dedication, professionalism, and genuine care really stood out. I’m incredibly grateful and thankful for everything she did. If you need someone reliable, responsive, and truly on your side when it comes to insurance, Britney Corbell is the one to call! Franklin Richardson Columbus Ms"
We responded:
"Hi Franklin, Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Britney was able to assist you and your wife promptly and make the process smooth and stress-free, especially on such short notice. Our team takes great pride in providing dedicated and personalized service, and it’s rewarding to know we exceeded your expectations. If you ever need any assistance in the future, please don’t hesitate to reach out. We appreciate your trust and kind words! Best regards, Amy Shelton and Team"
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Jody Peters

July 11, 2025

5  out of  5
rating by Jody Peters
"Customer service there is the very best. From start to finish they check back to make sure everything is good. I appreciate their friendliness every time I contact them."
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April Creekmore

December 30, 2024

4  out of  5
rating by April Creekmore
"Wonderful office. The staff is friendly and patient. Easy to do business with."
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
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Kenneth Taylor

May 27, 2024

5  out of  5
rating by Kenneth Taylor
"Amazing group of people in this office. Helped me lower my home insurance and insure all of my vehicles. Highly recommend Amy Shelton’s team of professionals. A++++++++++"
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Carter Koontz

March 12, 2024

5  out of  5
rating by Carter Koontz
"Shana Walker is an exceptional agent that goes above and beyond for the people she represents. She is our go to lady with any insurance needs or questions. Extremely responsive, professional but also personable enough to just have a down to earth conversation with. She finds a plan that works for you and your needs. If you’re looking for a good agent who’s going to do more than just talk the talk then Shana Walker is your go to. From just getting your first insurance plan until well into your retirement!"
We responded:
"We are so glad you had a great experience with Shana helping you with your insurance quotes. We appreciate your review and look forward to helping you for years to come!"
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Dyanne Brown

February 28, 2024

5  out of  5
rating by Dyanne Brown
"I called Amy Shelton State Farm in search of a new homeowners policy one hour before they closed. I had the pleasure of speaking with Ms. Shana. All I can say is, if all their staff is like her then you have found the right place. Ms. Shana’s customer service went above and beyond anything I have ever experienced with an insurance company. Prior to calling and speaking with Ms. Shana at Amy Shelton State Farm, I called one of the competitor insurance company’s and they gave me a long task to provide to them and to reach out to them by email. It was very discouraging after I hung up with the other company to have to provide information by email with still so many questions. So, I decided called the next number on the list, which was Amy Shelton State Farm. I got Ms. Shana, who stayed on the phone with me as long as took to find the right policy needed and answered all questions that I had. Before we hung up, the policy was complete. She made the experience of finding a new policy painless. Thank you Ms. Shana for your knowledge & patience of knowing what I needed when finding a new policy. What a great experience I received from Ms. Shana of Amy Shelton State Farm. You Rock! Happy Customer D Brown"
We responded:
"Thank you for much for calling us and giving us the opportunity to earn your business. We are glad you had a good experience with us. Shana loves our customers, and we are thankful you are now one of them! "
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Sharon Bell

February 28, 2024

5  out of  5
rating by Sharon Bell
"After calling around looking for car insurance quotes, I had the pleasure of speaking to Shana Walker, a top notch insurance agent! Ms Walker is a very professional agent who found me the full coverage car insurance that I needed at an affordable cost. Ms Walker, because of your excellent customer service skills, and lovely character I’ll highly recommend anyone needing insurance to call Amy Shelton State Farm Insurance FIRST. Ask for Shana Walker you won’t regret it! Thank you so much!!! Your happy Customer"
We responded:
"We are so thankful that you gave us the opportunity to quote your car insurance. I will tell Shana about your positive review, and we look forward to helping you for years to come. THANK YOU for your recommendation!"
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John Sanders

January 30, 2024

5  out of  5
rating by John Sanders
"Very professional and down home atmosphere; the customer is immediately met with non threatening environment, which could make them ill at-ease. I love her staff they’re great!"
We responded:
"Thank you so much! We want our customers to feel welcome and appreciated! Please let us know if you need anything."
Profile photo of Roger Bell

Roger Bell

December 12, 2023

5  out of  5
rating by Roger Bell
"Always very helpful! We’ve been with Amy since she started the agency, very satisfied. Great staff that takes the time and goes the extra mile to solve any issues."
We responded:
"We are thankful for you and your family, Mr. Bell! It is our honor you have chosen us all these years, and we cannot thank you enough! Please do not hesitate to reach out if you need anything."
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Tierrah Little-Easley

December 8, 2023

5  out of  5
rating by Tierrah Little-Easley
"Mrs. Shana here is A-MAZ-ING! From being personable, forthcoming, honest, and caring, she will forever be my first choice for insurance on my life, home, and auto..."
We responded:
"Thank you so much! We are glad you had such a wonderful experience with Shana. We are here for your life, auto, home insurance and anything else we can be of assistance with. Thank you for making us your #1 choice!"
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Jasmine Reed

December 7, 2023

5  out of  5
rating by Jasmine Reed
"Wonderful experience, helped me out tremendously:):)"
We responded:
"We are so glad you had a great experience and thankful you chose us for your insurance. Please let us know if we can help further!"
Profile photo of R B “The Reverend” Langston

R B “The Reverend” Langston

December 5, 2023

4  out of  5
rating by R B “The Reverend” Langston
"Shana is great."
We responded:
"We are thankful Shana is part of the team and so glad you chose us for your insurance office! "
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Daniell Krueger

December 1, 2023

5  out of  5
rating by Daniell Krueger
"Shana was so helpful and understood our needs. Great prices and great service."
We responded:
"We are so glad you had a good experience with Shana helping you on your insurance. We want to offer the best price and service to our customers! Thank you for choosing us!"
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Clinique Moore

November 27, 2023

5  out of  5
rating by Clinique Moore
"Brittney was a joy to work with. She was able to get my husband and I the insurance we needed at an afforadable price pretty quickly. She was super nice and she was able to answer all of my questions. If you are looking for aforadable car insurance, this is the best place. Ask for Brittney."
We responded:
"Thank you so much for taking the time to leave us a review! Brittney enjoyed working with you, and we very much appreciate your business! "
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Nikki Pickard

November 2, 2023

5  out of  5
rating by Nikki Pickard
"I always have an amazing experience with Kayleigh at Amy Shelton’s office! The customer service is always top-notch, and exceeds my expectations."
We responded:
"Thank you so much Mrs. Nikki! Kayleigh enjoys helping you, and we are very appreciative you chose us as your insurance office. Please do not hesitate to call if you need anything!"
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Britney Watson

November 2, 2023

5  out of  5
rating by Britney Watson
"Brittany was very wonderful she answered all my questions and was very helpful with everything 😊"
We responded:
"Brittney loves our customers, and we are thankful for her! We are so glad you had a great experience and look forward to continuing to help you with your insurance. "
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Donna Smith

November 1, 2023

5  out of  5
rating by Donna Smith
"Staff are very courteous, detail oriented, knowledgeable & want to help. They’ve resolved many issues for me within just a few minutes of my phone call to them. Highly recommend!"
We responded:
"Thank you, Mrs. Donna! We are thankful for your trust in our office and glad to help you with your insurance needs! "
Profile photo of Kim Triplett

Kim Triplett

November 1, 2023

5  out of  5
rating by Kim Triplett
"Very great experience…Thanks for taking the time out to help us out with the insurance we really appreciated it. This is exactly what we needed. Thanks again"
We responded:
"We are glad you had a great experience and thankful you chose us as your insurance agency! Please do not hesitate to click in, call in, or walk in if you need anything!"
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Dee Dee Harper

October 31, 2023

5  out of  5
rating by Dee Dee Harper
"Great company to work with! Shanna is wonderful!"
We responded:
"Thank you so much! We are glad you chose us as your insurance agent, and we are thankful to have Shana on our team!"
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Kayla Ewing

October 27, 2023

5  out of  5
rating by Kayla Ewing
"Shana Walker are very helpful and hilarious, but she’ll get the job done.. I love her and State Farm employees💙 well done‼️"
We responded:
"We are thankful to have Shana on board, and she keeps us all entertained for sure. Thank you for choosing Amy Shelton State Farm as your insurance agency!"
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Carey Chunn

October 27, 2023

5  out of  5
rating by Carey Chunn
"Super friendly people that work there and they have always made sure they take care of us!"
We responded:
"Thank you, Carey! We are thankful to be your insurance agent and are here if you need anything!"
Profile photo of Laverne Jones

Laverne Jones

October 26, 2023

5  out of  5
rating by Laverne Jones
"Amy Shelton has a very beautiful spirit. She’s very professional and she really cares about her customers."
We responded:
"We are so thankful to be able to help you and appreciate your loyalty to our office! "